Boomerang Storage Privacy Policy

Effective Date: 12.14.2025

This Privacy Policy (“Policy”) describes how Boomerang Storage LLC (“Boomerang,” “we,” “us,” or “our”) collects, uses, stores, discloses, and protects your personal information when you interact with our website (the “Site”), mobile applications (“Apps”), and services (collectively, the “Services”). This Policy also explains your privacy rights and choices. By accessing or using the Services, you agree to the collection and processing of your information as outlined in this Policy.

1. Scope

This Policy applies to personal information collected when you:

  • Visit or interact with our Site;

  • Create an account or purchase Services with us;

  • Use our Apps or request service (e.g., storage delivery, pickup, return);

  • Communicate with us via email, phone, or other methods.

Personal information does not include data that is fully de-identified or aggregated so individual identities cannot be reasonably ascertained.

2. Information We Collect & Why

We collect personal information based on your interactions with us and to provide you with Services, improve our offerings, and fulfill legal obligations.

2.1 Information You Provide Directly

We may collect personal information when you:

  • Create an account;

  • Place an order;

  • Submit forms (support, contact, etc.);

  • Communicate with customer service;

  • Provide payment information.

Examples include:

  • Identifiers: Name, address, email, phone number;

  • Transactional data: Payment and billing information, order history;

  • Service information: Delivery addresses and packing details;

  • Communications: Customer support inquiries or survey responses.

We collect this information to operate and fulfill our Services, manage accounts, process transactions, provide support, and communicate with you.

2.2 Information Collected Automatically

We automatically collect:

  • Technical data: IP address, device type, browser, OS;

  • Usage data: Page views, clicks, time on site;

  • Cookies and similar technologies to improve functionality and analytics.

This information helps us improve our Site, Apps, Services, and diagnose issues.

3. How We Use Your Information

We use personal information to:

  • Provide and improve our Services;

  • Process orders and payments;

  • Communicate with you (including marketing, if you opt-in);

  • Personalize your experience;

  • Detect and prevent fraud;

  • Comply with legal obligations.

4. Information Sharing & Disclosure

We may share personal information with:

  • Service providers (e.g., shipping/logistics partners, payment processors);

  • Analytics and advertising partners (for personalized services and marketing);

  • Affiliates or in business transfers (e.g., merger, acquisition);

  • Legal authorities (when required by law or to protect rights).

We do not sell your personal information. If shared for targeted advertising, you can opt out where applicable.

5. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to automatically collect information about your interaction with our Services. You can manage or disable cookies via browser settings. For more information, visit our Cookie Policy.

6. Data Retention

We retain personal data as long as necessary to:

  • Provide Services and support;

  • Comply with legal and contractual obligations;

  • Resolve disputes, enforce agreements, and improve our Services.

7. Data Transfers

Your information may be stored and processed in the United States. If you access the Services from outside the U.S., your data may be transferred to and processed in the U.S. to provide the Services.

8. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards (e.g., encryption, secure servers) to protect personal data. However, no system is entirely risk-free, and we cannot guarantee absolute security.

9. Your Rights & Choices

Depending on your location and applicable law, you may have rights including:

  • Right to access personal data we hold about you;

  • Right to correct inaccuracies;

  • Right to delete personal data;

  • Right to opt out of certain data uses (e.g., targeted advertising);

  • Right to object to processing.

To exercise your rights, contact us as described below.

10. Children’s Privacy

The Services are not intended for children under 16. We do not knowingly collect personal data from minors under 16. If we become aware of such data, we will delete it.

11. Changes to This Policy

We may update this Policy to reflect changes in our practices or legal requirements. We will post the updated Policy on our Site with a revised “Effective Date.” Continued use of the Services after changes constitutes acceptance.

12. Contact Us

If you have questions or requests regarding this Privacy Policy or your personal data, please contact us at:

Boomerang Storage LLC
Email: privacy@boomerangstorage.com
Address: [Insert Business Address]