FAQs

  • Boomerang Storage is on-demand storage delivered to your location. We bring secure, lockable containers to your door, you pack at your pace, and we store or return your items when you’re ready.

  • How does Boomerang Storage work?

    1. Order Online: Choose the number of containers you need.

    2. We Deliver: Containers arrive at your location — no truck rental, no hassle.

    3. You Pack: Pack on your schedule.

    4. Pickup & Storage: We collect and store your packed containers in our secure facility.

    5. Return On-Demand: Request delivery anytime — we bring your items back to you.

  • Who can use Boomerang Storage?
    Anyone who needs flexible, convenient storage — homeowners, renters, students, businesses, and anyone downsizing, renovating, moving, or decluttering.

  • Our containers are designed to fit most household and business items comfortably. (Exact dimensions available on our pricing page.)

  • Yes — pack at your pace. Just ensure fragile items are securely wrapped.

  • Yes. We store all containers in climate-controlled facilities to protect against extreme temperatures and humidity.

  • Yes! Just request a delivery date, and we’ll bring your container(s) to your chosen location.

  • We typically deliver within a few business days of your order — you’ll choose a delivery window at checkout.

  • No problem! Just contact our support team, and we’ll update your schedule.

  • We recommend someone 18+ be present — but contactless options may be available with secure instructions

  • How does billing work?
    You’re billed monthly based on the number of containers you have in storage. There are no long-term contracts — cancel anytime.

  • No surprises. Your monthly rate includes pickup, delivery, and secure storage. See our pricing page for full transparency.

  • We accept major credit and debit cards. Recurring subscription billing is handled securely through our payment partner.

  • If you cancel before your next billing cycle, you won’t be charged for the following month.

  • Your containers are stored in a secure, climate-controlled facility with monitored access. We also recommend you insure your items for extra peace of mind.

  • Boomerang Storage takes great care in handling your belongings. However, we recommend personal insurance coverage for your stored items.

  • Just request a return delivery through your online dashboard or by contacting support. We’ll bring your container(s) back to your chosen location.

  • Yes! You can request delivery to any address within our service area.

  • Return delivery windows vary by location — we’ll confirm your preferred date when you request your return.

  • Absolutely. Many businesses use Boomerang Storage for excess inventory, seasonal stock, or renovation overflow.

  • Do you offer student storage?
    Yes — we have flexible plans ideal for students between semesters or during summer breaks.

  • Our support team is here to help! You can reach us via email or live chat from our support portal.

  • We’re here to make storage simple.
    Contact Us for live support.